FAQ
General
- What is my size ?
- S: length 66 cm and width 62 cm
- M: length 68 cm and width 64 cm
- L: length 70 cm and width 66 cm
- XL: length 72cm and width 68cm
- Where do we manufacture?
We manufacture all our garments in Spain, between Barcelona and Valencia.
- From which country can I buy?
At the moment we only sell in Europe.
- What methods of payment do you accept ?
All types of cards are accepted, whether debit or credit.
- What can I do if I have problems with my purchase?
Get in contact with us :)
Orders
- How much is the shipping ?
Answer
- How long does delivery take?
Answer
- What happens if my order arrives open or damaged?
Contact us directly at hello@apegobrand.com, we will find a solution :)
- Can I cancel my order?
If the order has not left our logistics center, we still have time to cancel it. Contact us at hello@apegobrand.com and we will inform you.
Returns & Exchanges
-How long do I have to make a return?
You have 30 days from purchase.
- How can I make a return/exchange?
Contact us at hello@apegobrand.com. We will send you a label so you can take the package to a delivery point of our carrier.
- How much will the return cost me?
The return cost is free, for us it should be easier to return than to buy.
- What is our refund policy?
In order for us to accept the return, the product must be in perfect condition, clean and unused, as well as all accessories.
Once we receive the item and review it, we will issue the refund.